Account

Delete your account.

You're in control of your data. Request permanent deletion of your Zenzo Connect account at any time — no questions asked.

Delete from inside the app

1. Open Zenzo Connect on iOS or Android.
2. Tap your Profile → Settings.
3. Scroll to Account → Delete account.
4. Confirm with your password or one-time code.

Don't have access to the app anymore? Use the email request form on the right.

Request deletion by email

Send a deletion request to privacy@zenzoconnect.com — we'll verify and process within 30 days.

Account emailReason (optional)I understand this permanently deletes my account, profile, posts, messages, and listings — and cannot be undone.Email deletion request

What gets deleted

Your profile, photo, bio, and contact details
Posts, stories, comments, and reactions
Direct messages you sent (copies in recipients' inboxes may remain)
Group and event memberships
Business listings owned by your account
Saved searches, preferences, and notification settings

What we may retain (and why)

Transaction and payment records — required by law for up to 7 years
Anonymized analytics that no longer identify you
Records needed to comply with legal requests, fraud prevention, or safety investigations
Backups, which are purged on a rolling 90-day cycle

How long it takes

In-app deletion: account disabled immediately, data purged within 30 days
Email request: verified and processed within 30 days
Backup purge: completed within 90 days

Need only some data removed?

You can adjust privacy settings, delete individual posts, or leave communities without closing your account. Email privacy@zenzoconnect.com for partial data requests.