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Group & Page Admin Rules

What we expect from admins running groups, pages, and events.

Zenzo Connect -- Group & Page Admin Rules

Effective Date: January 1, 2025

Zenzo Connect empowers immigrants and diaspora communities to form groups, run events, and build pages that reflect their cultures, businesses, and shared goals. If you're an admin of a group, page, or event on Zenzo, you play an important role in keeping the community safe, respectful, and productive.

These rules help guide how you manage and moderate spaces under your care.

1. Be a Responsible Leader

As an admin, you are responsible for:

  • Setting the tone and culture of your group or page

  • Monitoring and removing harmful or misleading posts

  • Responding to user concerns in a respectful and timely way

Example: If you manage a group for "Ghanaians in Massachusetts," it's your job to ensure discussions remain respectful and relevant, even when members disagree.

2. Enforce Zenzo's Guidelines

Admins must uphold Zenzo's:

  • Community Guidelines

  • Ad Content Policies

  • Goods Marketing Guidelines

You must not allow:

  • Hate speech, spam, or harassment in your group or page

  • Promotion of fake services (e.g., visa scams, miracle cures)

  • Disrespect toward other cultures, religions, or nationalities

Example: If a user posts fake immigration help for $200, it should be removed immediately and reported.

3. Manage Posts and Members Fairly

  • Apply group rules equally --- no favoritism

  • Don't delete or block members without reason

  • Give clear warnings before taking action when possible

  • Remove posts or members that repeatedly break rules

Example: If someone shares the same business ad five times in one day, you can limit them and explain why. If they ignore your message, you may remove them.

4. Keep It Relevant and Respectful

Make sure your group or page stays true to its purpose.

Examples:

  • A "Rwandan Boston Moms" group should focus on parenting, resources, and support --- not be flooded with unrelated ads or political arguments.

  • A page for a Caribbean-owned cleaning business should focus on services, offers, and client updates --- not unverified news or rumors.

5. Event Hosting Responsibilities

If you're creating or hosting an event on Zenzo:

  • Provide accurate date, location, and contact info

  • Be clear about whether the event is free or ticketed

  • Respond to attendee questions or issues before and after the event

Example: If you host a "Diaspora Business Meet-Up," list the venue, dress code, entry fee (if any), and make sure someone is available to welcome attendees.

6. Admin Conduct Matters

Admins must lead by example. Repeated admin violations (e.g., allowing hate, fake listings, or ignoring complaints) may result in:

  • Admin removal

  • Group or page suspension

  • Account restrictions

7. Collaborate with Zenzo Moderators

Zenzo may occasionally reach out to admins to:

  • Verify suspicious content

  • Provide moderation tips

  • Support large or high-traffic groups

We're here to help you succeed as a community leader.

Questions or Need Support?

Email: support@zenzoconnect.com

Thank you for helping Zenzo Connect grow into a respectful, empowering space for immigrants and diaspora communities around the world.