FAQ

Asked & answered.

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Getting started

Is Zenzo Connect free?+

Yes. Joining communities, browsing professionals, and messaging members is completely free. Businesses can pay for additional visibility.

Where can I download it?+

Zenzo Connect is live on both iOS and Android. Links are at the top of every page.

Do I need to be an immigrant to join?+

No. Zenzo serves newly arrived immigrants, established diaspora, and the broader community that supports them.

Trust & verification

How do you verify professionals?+

We check credentials at onboarding (licenses, IDs, business registrations) and let the community review them publicly.

What about privacy?+

Your phone number is never shared. Messaging is private and you control who can find you.

What happens if someone misbehaves?+

We have a clear reporting flow and act fast. Repeat offenders are removed permanently.

Communities & businesses

Which cities are you in?+

14 cities across North America and Europe, with new cities launching every month.

How do I list my business?+

Head to the For Business page and start with a free listing. Premium adds featured placement and analytics.

Can I start a new community?+

Yes — request one inside the app. We review weekly and help you get to your first 25 members.