Zenzo Connect -- AI Features Terms
Effective Date: January 1, 2025
Zenzo Connect uses Artificial Intelligence ("AI") features to improve your experience, support community safety, and enhance how users interact on the platform. These AI Features Terms ("Terms") apply when you use any part of the app that relies on automated systems, machine learning, or AI-based tools.
By using AI features on Zenzo Connect, you agree to the terms outlined below, which are in addition to our general Terms of Service and Privacy Policy.
1. Types of AI Features We Use
Our AI features are designed to support your everyday use of the platform. These include:
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Content Translation: Automatically translating posts or messages between languages (e.g., Swahili to English or French to Kinyarwanda).
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Smart Recommendations: Suggesting relevant groups, events, or businesses based on your interests and location (e.g., a Ugandan cultural night near Boston).
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AI-Powered Moderation: Detecting and flagging harmful, spammy, or offensive content (e.g., scam job offers or hate speech in comments).
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Auto-generated Responses: Providing suggested replies in messaging, such as "Thank you!" or "I'm interested, tell me more."
2. How We Use Your Data
To make these AI features useful and accurate, we may analyze:
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Your posts, profile information, or activity (such as groups you follow)
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Language you commonly use in the app
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Interactions you have with other users and content
We do not use AI to make decisions that legally or financially affect you (e.g., immigration status, employment, or credit).
We do not sell your data, and we never use AI to impersonate you or share your private messages with others.
3. Your Responsibility When Using AI
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You must not misuse AI tools (e.g., using AI-generated content to spread misinformation, impersonate someone, or manipulate users).
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Review and verify any auto-translated or AI-generated content before sharing, especially when posting sensitive or professional information.
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If AI-generated replies or summaries don't reflect what you want to say, edit or avoid using them.
Example: If Zenzo auto-suggests "Join our group" in a response to a personal message, but it's not appropriate in context --- simply ignore or edit it.
4. Limitations of AI
AI systems aren't perfect. Translations might occasionally be inaccurate. Recommendations might not always match your culture, preferences, or dialect.
Example: You might receive a suggestion to join a "French-speaking West African Group" even if you're from East Africa --- feel free to skip or refine your preferences in settings.
We encourage users to report AI errors or inaccuracies so we can improve the experience.
5. AI Transparency and Feedback
We aim to be clear when AI is involved. Where applicable, you'll see notices like:
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"This content was auto-translated"
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"Suggested reply generated by AI"
Your feedback is welcome and helps us fine-tune features for diverse cultural and language backgrounds.
To report issues or give feedback on an AI tool, contact: Support@zenzoconnect.com
By using AI features on Zenzo Connect, you help us build a more inclusive, smarter platform for immigrants and diaspora communities around the world.